Desktop Firewall Applications

Firewall applications are designed to block network traffic and secure the desktop PC from incoming network connections. Since ActiveSync utilizes TCP ports for data transfer with Windows Mobile powered devices, you may need to explicitly allow this traffic to be un-blocked by Firewall applications. To do so, you must add ActiveSync application processes into the Firewall Programs Exception List

Troubleshooting:

If you are currently running any of the following Firewall Applications, please consult the detailed steps described below to add ActiveSync application processes into the Firewall exception list:

Windows Firewall

McAfee Personal Firewall

Norton Personal Firewall

For additional firewall software not mentioned, please consult your firewall application documentation on how to add ActiveSync application to the exception list.
Note: ActiveSync files include:

Wcesmgr.exe

Wcescomm.exe

Rapimgr.exe

These application processes are located in the ActiveSync installation folder (C:\Program Files\Microsoft ActiveSync\ if installed in C drive with default settings).
ActiveSync also uses the following ports for communication to/from these processes:

Inbound TCP:

990

999

5678

5721

26675

Outbound UDP:

5679

"We build our friendships one customer at a time."

Copyright © 2004 Future Communications. A SaskTel Authorized dealer.
All Rights Reserved. Unauthorized Reproduction Prohibited.